Interviews
MSP-Turned-ISV Takes on Mature PSA Market
Published in DevPro Journal, February 12, 2019
Paul Azad, founder of ServiceTree, helps users overcome onboarding and productivity challenges with professional services automation with operational focus.
Published in DevPro Journal, June 14, 2018
A look at the benefits, considerations, and alternatives to selling applications as a part of a total solution.
Technology Trend Articles
How to Sell AI to a Disillusioned Market
Published in DevPro Journal, October 16, 2018
AI hype and elevated expectations can make it hard to sell viable solutions. These tips can help your messaging rise above the noise.
Does Your MSP Business Need Employee Monitoring Software
Published in XaaS Journal, July 22, 2020
Whether they're working remotely or at their desks, it's not always easy to know what your employees are doing. But do the benefits of that visibility outweigh the downside more oversight can mean for your work culture?
Sales and Marketing
Cloud May Be Easier to Sell Now. But You Still Have to Sell.
Published on the MediaDev blog, July 23, 2020
Remote work during the pandemic accelerated the migration to the cloud, but service and solutions providers still need to work for new accounts, no matter how close to the bottom of the sales funnel they may be.
Case Studies
Glimpse Gives Managers "Eyes: on 5 Bars in Miami Emporium
Published in DevPro Journal, October 24, 2018
The Glimpse Performance Insights solution allows La Centrale to ensure all employees are following standard procedures and customers receive consistent, high-quality service.
Web Page Content
Published 2019
Global Business Technologies published information about its software's capability to facilitate a cash discount program.